National Visa Center (NVC) - U.S. Immigration Services

National Visa Center (NVC) - U.S. Immigration Services

The National Visa Center is the official institution responsible for all the immigration visa petitions. The NVC is retaining all pending cases until their adjudication by a consular office abroad.

NVC Contact Information

To keep track the progress of your application, please click on the following link for the Department of State’s Consular Electronic Application Center (CEAC).

You may contact the NVC using the following phone number 001 603 334-0700. This is an automated system, available 24 hours, seven (7) days a week. However, if you wish to speak directly with an agent, the working hours are between 7:30 AM and 12:30 AM. We recommend calling during the least busy hours, between 8 AM and 10 AM.

If you wish to contact the National Visa Center via email, you may do so at

Since most applicants prefer email, following are specific instructions, to help you receive a prompt answer:

  • Provide your full name and birthdate
  • Include your NVC case number
  • In case the petition is employment-based, indicate the company’s name

You should not make queries about more than one case at a time.

Petitions can also be sent by mail to the following address:

National Visa Center
32 Rochester Avenue, Suite 200
Portsmouth, NH 03081-2914

is not a law firm and does not provide any legal services but general information and self-help services regarding immigration to the United States. This company is not a government website/agency/affiliate/representative. The US Citizens and Immigration Services have not endorsed this company. We do not represent any legal authority nor do we purport to act as legal counsel or advisor or any other form of legal representation. Our company provides a self-help software which provides detailed information regarding the process of how to correctly complete an immigration form and we only provide technical support in relation to the above. Therefore it is not a substitute for and does not replace legal advice. Clients will be able to request a refund, as long as they meet the requirements stated in the Refund Policy

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